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« on: August 14, 2008, 04:22:38 PM » |
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A restaurant chain started a promotion of Good News Tuesdays. On Tuesday, tell your server something good that is happening in your life, get 20% off.
Customer counts were up.
Sales were up.
Tips were up.
Too early to tell, but it looked like they were up throughout the week and not just on that day.
What a great way to build a relationship with your customers. The percentage is irrelevant, the goodwill and rapport are certainly worth it.
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